SNCF (France National Railway) Guide for Ticket Refund & Exchange

SNCF (France National Railway) Guide for Ticket Refund & Exchange

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The French Nationwide Railway Firm or Société Nationale des Chemins de Fer français (SNCF) is a railway firm owned by the French Authorities in France. It connects most of France and in addition Monaco. Fourteen thousand trains function each day. In case you have a ticket with SNCF, however you need to postpone or cancel it, right here’s our information on getting a refund for SNCF.

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets
Photograph by Angélique Guerin CC BY 2.zero
Different Articles you’ll be able to learn:

Reminders

  • Don’t contact the facilities to ask if there are trains; you can be contacted by e-mail or SMS the day earlier than your journey
  • You’ll be able to test your prepare updates right here or by Assistant SNCF
  • Ticket cubicles and gross sales places of work are closed
  • As of March 18, 2020 – there will probably be no reserving and in-station help for PWDs as a authorities measure

Alternate and Refunds

Earlier than departure

  • For travels as much as April 30, 2020
  • Alternate or refund with no cost
  • Please request on-line at OUI.sncf, an agent, or by cellphone

After departure

  • Request a Refund with no cost

Get a Refund for TGV / INTERCITES

For travels till April 30, 2020

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets

  • Enter the Reference Quantity and Final Title of the Order and click on “Seek the advice of My Order
  • Cancel or Alternate your ticket with out additional price
  • After departure, you need to use this request kind inside 60 days

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets1

Get a Refund for OUIGO

For travels till April 30, 2020

  • Cancel or alternate at the least 1.5 hours earlier than your prepare departure
  • Go to this web site to get a refund

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets2

Get a Refund for TER with a Connection

  • For these with a connection by TGV or INTERCITES
  • Go to My Bookings

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets

  • Enter the Reference Quantity and Final Title of the Order and click on “Seek the advice of My Order
  • Cancel or Alternate your ticket with out additional price

Get a Refund for TER and not using a Connection

For paper tickets

  • Go to the SNCF desk within the station
  • Or Go to the SNCF boutique
  • Go to 60 days after the top of stage three

For E-tickets with journey as much as April 30, 2020

Ship your request to the regional TER Service, see types and hyperlinks under

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets3

Get a Refund for EUROSTAR

These with canceled journeys are knowledgeable and can get a refund inside 60 days or get a free alternate with out additional charges; you may get by the next:

1. An E-Voucher, use this hyperlink to submit your request

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets4

2. You can even ship a publish to this deal with:

Service Relation Purchasers SNCF
62 973 ARRAS Cedex 9

Journey between March 13, 2020 – June 1, 2020

  • Obtain an eVoucher of the total worth of your reserving
  • Guide earlier than September 30, 2020
  • Journey till March 2021

Get a Refund for TGV France (to different international locations)

Travels as much as April 30, 2020

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets

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  • Enter the Reference Quantity and Final Title of the Order and click on “Seek the advice of My Order
  • You can even request kind inside 60 days

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets1

Get a Refund for Thalys

  • March 10 – April 30 journeys – free alternate or refunds
  • Could 1 – July 31 Journeys – free alternate or refunds as much as 30 days earlier than the departure date
  • You should utilize this kind to request a refund

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets5

  • You can even ship a publish to this deal with:

Service Relation Purchasers SNCF
62 973 ARRAS Cedex 9

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets
Photograph by xommandedit CC BY-ND 2.zero

Buyer Service

You’ll be able to contact them by the on-line assist kind. You can even dial 00 33 1 84 94 3635 and observe the directions.

SNCF (France National Railway) Guide for Exchange and Refunds of Tickets6

Proper now, Europe is likely one of the continents which are struck by the outbreak. There are lots of authorities restrictions in addition to a warning towards non-essential journey. It’s higher and safer to remain at residence and do productive issues. Let’s proceed touring when this shall go. Preserve wholesome and protected!

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Concerning the Author

Lyza Paloma

Hey, I’m Lyza! I as soon as was an individual who simply imagined going to locations “someday” however determined to pursue my goals. My first journey overseas was in Japan, solo, final 2018, and fell in love with the journey since. I’m aiming to go to 10 international locations earlier than turning 30 and a couple of new locations within the Philippines yearly. Apart from touring, I really like organizing journeys, images, studying, and making new pals. Comply with my adventures by my Instagram.

 

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